MAG boxes (made by Infomir) work differently from apps: instead of a username and password, the box is identified by its MAC address, and it loads a portal your provider gives you. It is a simple, remote-friendly experience once it is running.
What you need
- The MAC address printed under the box (it starts 00:1A:79).
- The portal URL from your provider. With Viking IPTV you send the MAC, and the portal address comes in your welcome email.
Adding the portal
- Switch on the box and wait for the main screen.
- Go to Settings, System settings, Servers, Portals.
- In Portal 1 name type anything (for example "Viking"), and in Portal 1 URL type the portal address exactly.
- Press OK to save, go back and choose Restart portal.
The box loads the portal and shows the channel list. First load can take a minute while the guide downloads.
Common messages
| Message | Meaning | Fix |
|---|---|---|
| Authorization failed / STB blocked | The MAC is not activated, or was typed wrongly | Check the MAC you sent matches the sticker |
| Loading portal... never finishes | Wrong URL or no internet | Re-type the URL; test the network in Settings |
| Black screen with sound | Codec or stream issue | Try another channel; update the box firmware |
| Time and guide wrong | Time zone | Settings, System settings, Time zone |
Tips
- Use Ethernet; MAG boxes have limited Wi-Fi.
- Update the firmware from Settings, Software update when the box offers it.
- Portal 2 lets you keep a backup portal from the same provider.
The MAC address works like a password. Keep it private, and never post a photo of the sticker.
Questions and answers
Where is the MAC address on a MAG box?
On the sticker under the box, starting with 00:1A:79. It is also under Settings, System information.
Why does my MAG box say authorization failed?
The MAC is not activated for that portal or was copied wrongly. Check it against the sticker.
Can I use an Xtream login on a MAG box?
Not in the stock portal menu. MAG boxes use a portal URL activated for their MAC.